When people search for simply storage reviews, they are usually trying to answer one important question: Is this storage company safe, reliable, and worth the money? Renting a storage unit is not a small decision. You are trusting a company with your furniture, household items, business inventory, vehicles, and sometimes even personal memories that cannot be replaced. That is why reading real customer experiences matters.
In this detailed guide, we will explore everything you need to know about Simply Storage reviews, including what the company is, how it operates, what customers are saying, the benefits, common complaints, pricing structure, ownership details, and how it compares with other major storage brands. This article is written in a clear, human tone to help you understand the full picture before making a decision.
What Is Simply Self Storage?
When discussing simply storage reviews, most people are referring to Simply Self Storage, a large self-storage provider operating across the United States.
Simply Self Storage offers rental units for both personal and commercial use. Customers can choose from small lockers to large garage-style units. Rentals are typically offered on a month-to-month basis, giving flexibility to people who may only need storage for a short period, such as during a move, renovation, or temporary relocation.
The company operates in multiple U.S. states and serves urban, suburban, and residential communities. Facilities are usually located in accessible areas near highways or main roads, making it convenient for renters to visit their units.
Company Background and Ownership
Simply Self Storage has grown steadily over the years and has become part of a larger investment portfolio. In recent years, it became associated with Blackstone Inc., one of the world’s largest investment firms with major holdings in real estate and infrastructure.
This ownership connection provides financial backing and operational scale. Being under a large investment firm can mean improved technology systems, better facility upgrades, and long-term expansion plans. However, it can also mean strategic pricing adjustments, which sometimes appear in customer feedback about rate increases.
It is important to remember that Simply Self Storage is a company, not an individual person. Therefore, there are no personal details such as age, height, physical appearance, family background, or personal net worth. The “net worth” associated with Simply Self Storage relates to its business valuation under corporate ownership, not to any individual personality.
| Field | Details |
|---|---|
| Company Name | Simply Self Storage |
| Founded | 2003 |
| Type | Self-Storage Company |
| Headquarters | Orlando, Florida, USA |
| Owner | Blackstone Inc. |
| Services | Personal, Business & Vehicle Storage |
| Locations | 20+ U.S. States |
| Rental Terms | Month-to-Month |
| Official Website | simplyss.com |
Understanding Simply Storage Reviews
Before renting a unit, many customers visit review platforms to learn from others’ experiences. Reviews commonly appear on platforms such as Trustpilot, ConsumerAffairs, and Better Business Bureau.
Customer reviews generally fall into two categories: positive and negative.
Positive reviews often highlight clean facilities, friendly staff, easy rental processes, and competitive pricing. Negative reviews may mention billing issues, unexpected rate increases, communication delays, or maintenance concerns.
It is very important to understand that storage experiences often depend on the specific location. One branch may receive excellent reviews due to strong local management, while another may receive criticism due to maintenance or staffing challenges.
Types of Storage Units Offered
One major reason people search for simply storage reviews is to understand what kind of storage options are available.
Simply Self Storage typically offers standard units in a variety of sizes. Smaller units may be suitable for boxes, seasonal items, or a few pieces of furniture. Larger units can hold the contents of an entire home, including appliances and large furniture.
Climate-controlled units are also available at many locations. These units help maintain stable temperature and humidity levels, which can protect electronics, documents, wooden furniture, clothing, artwork, and sensitive business equipment.
Vehicle storage is another option at select facilities. This may include outdoor parking for cars, boats, trailers, and recreational vehicles. Some locations offer covered storage, depending on space availability.
Business storage is also a growing service. Small businesses often use storage units to hold excess inventory, tools, archived files, or promotional materials.
Pricing and Rental Terms
Pricing is one of the most discussed topics in simply storage reviews. Rates vary depending on location, unit size, and whether climate control is included.
Many customers mention introductory promotions, such as discounted first-month rates or online reservation deals. These promotions can make the initial cost attractive compared to competitors.
However, some reviews mention rent increases after several months. This is not uncommon in the storage industry. Many storage companies adjust rates periodically based on demand, market conditions, and occupancy levels.
In addition to monthly rent, customers may encounter administrative fees, lock purchase requirements, or insurance policies. It is always recommended to carefully read the rental agreement before signing.
Security Measures and Safety
Security is one of the most important factors when choosing a storage company. According to facility descriptions and customer experiences, most Simply Self Storage locations include gated access systems. Customers receive unique entry codes to enter the property.
Surveillance cameras are typically installed throughout the premises. Units are individually locked, and many facilities are well-lit for nighttime visibility.
Some simply storage reviews praise the security presence and clean, organized layout of facilities. Others mention isolated incidents such as malfunctioning gates or concerns about theft. These cases appear to be location-specific rather than widespread across all branches.
Before renting, it is wise to ask about camera monitoring, gate access hours, and recommended locking systems.
Customer Service Experience
Customer service feedback in simply storage reviews is mixed.
Many positive reviews mention friendly on-site managers who assist with paperwork, explain policies clearly, and help customers choose the right unit size. Customers often appreciate staff members who make the move-in process smooth and stress-free.
On the other hand, some negative reviews mention difficulty contacting corporate support or delays in resolving billing disputes. In many cases, satisfaction appears to depend more on the local facility manager than on the corporate office.
This highlights the importance of visiting the location in person and interacting with staff before signing a contract.
Cleanliness and Maintenance
Cleanliness is another common theme in simply storage reviews. Many customers describe facilities as well-maintained, pest-controlled, and organized.
Hallways are typically clear, and drive-up units allow convenient loading and unloading. However, a few reviews mention maintenance delays, broken elevators at multi-floor facilities, or occasional cleanliness concerns.
As with most large service providers, maintenance quality can vary depending on location and management practices.
Online Booking and Technology
Modern customers expect digital convenience. Simply Self Storage offers online reservations, digital account management, and online bill payment options.
The website allows users to compare unit sizes, check availability, and reserve units before visiting. Many customers appreciate the ability to complete paperwork electronically.
Online automation can reduce waiting times and simplify the overall rental process.
Comparison With Competitors
Simply Self Storage competes with other major storage brands such as Public Storage and Extra Space Storage.
Compared to competitors, Simply Self Storage often offers similar pricing structures and promotional discounts. Facility quality, customer service, and security standards can vary across all companies depending on local management.
In some areas, Simply Self Storage may offer slightly lower introductory rates, making it appealing to budget-conscious renters.
Benefits of Choosing Simply Self Storage
After reviewing multiple simply storage reviews and analyzing service features, several benefits stand out.
The company offers flexible month-to-month rental agreements, which are ideal for short-term needs. There is a wide range of unit sizes available, making it easier to find the right fit. Online booking and payment systems add convenience. Climate-controlled units provide extra protection for sensitive belongings.
For many renters, affordability combined with accessibility makes it a practical choice.
Common Complaints to Consider
While many customers are satisfied, it is important to consider common concerns mentioned in simply storage reviews.
Some customers report unexpected rent increases after promotional periods. Others mention administrative fees or required insurance costs that were not fully understood at first. A few reviews describe delays in resolving billing errors.
Understanding these potential issues ahead of time can help renters avoid misunderstandings.
Social Media and Online Presence
Simply Storage Reviews maintains official business pages on platforms such as Facebook and other social networks. These accounts are used to share promotions, location updates, and company announcements.
These accounts represent the brand itself, not an individual. Since it is a company, there are no personal lifestyle details, physical appearance descriptions, or family backgrounds associated with it.
Final Thoughts
After carefully examining simply storage reviews, it becomes clear that customer experiences vary by location. Many customers report positive experiences with clean facilities, competitive pricing, and helpful staff. Others mention concerns about rate increases or communication issues.
Overall, Simply Storage Reviews remains an established name in the U.S. storage market. With careful research, contract review, and direct communication with local staff, customers can make informed and confident decisions.
Before choosing any storage provider, visit the location, ask clear questions about pricing and security, and read the rental agreement carefully. Storage is about protecting what matters most — and making the right choice ensures peace of mind.
FAQs
Q: What are Simply Storage reviews?
A: Simply Storage reviews are customer opinions and ratings about Simply Self Storage, focusing on pricing, service, and facility quality.
Q: Are Simply Storage reviews mostly positive or negative?
A: Simply Storage reviews are mixed, with praise for cleanliness and pricing but some complaints about rate increases.
Q: Do Simply Storage reviews mention security features?
A: Yes, Simply Storage reviews often mention gated access, cameras, and individual unit locks.
Q: Do Simply Storage reviews discuss pricing transparency?
A: Many Simply Storage reviews highlight promotional rates but also mention possible rent increases later.
Q: Can Simply Storage reviews help me decide before renting?
A: Yes, Simply Storage reviews provide real customer experiences that help you evaluate service quality before booking.
